Eugene wordmark

Brand identity & website

Eugene

Eugene is Australia's leading at-home genetic healthcare service: carrier screening, reproductive health testing, personalised genetic counselling. The brief was to earn trust across a genuinely complex audience: prospective parents, proactive health seekers, referring GPs, and enterprise clinical partners. The same brand needed to feel accessible to a couple ordering their first test and credible to a COO evaluating a partnership.

Brand strategy through to website launch in three months. Identity system, packaging, digital rollout, full Shopify build.

Scope

  • Role Brand strategy, identity design, UX & web design, front-end build
  • Team (internal) Product, growth, clinical, operations
  • Team (external) Design contractor (digital rollout) · Darkroom (kit templates)
  • Timeline Three months

Identity

Eugene mark on moss

The brand mark is a fingerprint drawn as a continuous spiral, simultaneously the letter E, a symbol of genetic uniqueness, and continuity of care. It holds at every scale from favicon to signage.

Canela Deck anchors the wordmark and headlines, positioning Eugene closer to a trusted health ally than a pathology lab. Circular handles UI and body copy, its neutrality supporting Canela without competing with it.

Colour

Nori

Forest

Moss

Sage

Charcoal

Sand

Ivory

Miso

The palette sits deliberately outside clinical convention, built to feel responsive and human across a wide range of contexts and audiences.

Graphic language

Eugene ripple motif applied in context

Organic ripples run across digital surfaces, print, and packaging, suggesting generations, layers of genetic insight, the accumulation of family health history.

Kit

Eugene kit photoshoot, domestic setting
Eugene test kit photography showing the brand across product packaging

The test kit is the moment the identity moves from screen to hands. The shoot was set up in a domestic environment using physical box prototypes sourced from the supplier, keeping every setup true to the brand's register: warm, grounded, in the comfort of home.

Darkroom built the photographs into layered Photoshop templates with editable colours, brand elements, and label designs. The team has used them since to roll out new colourways without returning to a studio.

Website

Eugene website homepage, desktop view

A customised Shopify theme, built to carry the brand system into an ecommerce context.

The offering spans carrier screening, reproductive health testing, and personalised counselling, each serving a different audience with a different level of prior knowledge. The core UX challenge was making that legible without flattening it. The pricing and comparison architecture is where that complexity peaks. View live site

The editable kit templates, Shopify theme, and documented graphic language mean new campaigns and colourways can move quickly, and still look like Eugene.

Credits

  • Brand strategy, identity, website

    Tom Lucey

  • Internal partners

    Eugene teams: product, growth, clinical, operations

  • Social asset design

    Oliver Robson

  • 3D kit templates

    Darkroom